Cancellation & Refund Policy
Cancellation & Refund Policy
We strive to ensure all customers are satisfied with their purchase. If you are not fully satisfied, you may request a cancellation or refund under the terms below:
Order Cancellation
- Orders can be cancelled before they are processed or shipped.
- To cancel an order, please contact us at info@avioz.com with your order number.
Refunds
Refunds are issued in the following cases:
- The product is damaged or defective.
- The wrong product was delivered.
- The order was cancelled before processing.
- Other valid reasons approved by our support team.
Refund Process
- Once your request is reviewed and approved, refunds are processed within 7–10
business days. - Refunds will be credited to the original method of payment.
Non-Refundable Items
- Digital/downloadable products (if already delivered).
- Services that have already been rendered.
For support : info@avioz.com
